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Getting Started
How do I arm my system?
Key Pad/Key Fob: Press Arm
Control Panel: Press arm. App: Swipe up on the dashboard to arm.
What accessories can I add to my HSA System?
See image below for instructions:
For what period of time is the Yale alarm warranty valid for?
To what height should I position my PIRs for optimum performance?
The best height is between 1.8m and 2.1m above floor level, situated in the corner of the room.
What is the maximum movement detection range of a PIR?
The PIRs will respond to movement of up to 12 metres away and 110 degrees when placed in the corner of a room, movement is detected from floor to ceiling.
Basic Functionality
There are no lights on my Door Contact / Keypad after I have changed the batteries
Please ensure the battery is inserted in the correct manner, see the picture below.
Step 1
Go into your programme menu (blue menu button, then enter your pin code followed by the tick key), to prevent an alarm activation. Then continue to change the batteries.
Can I make my HSA alarm into a Smart system so I can use an app / get SMS & email alerts
Only if you have the HSA 6600.
There are no lights on my Door Contact / Key Pad after I have changed the batteries
Please ensure the battery is inserted in the correct manner, see images below:
How do I change the Key Pad PIN code?
Enter setting mode: Press the Panic Button A, followed by entering the current PIN code (factory default code is 0000).
Press the top left red (panic button A) and enter your pincode. Then press the top right red Panic button B and enter your pincode. Then press the arm button and press the green disarm key twice.
How do I arm my system?
Key Pad/Key Fob: Press Arm
Control Panel: Press arm. App: Swipe up on the dashboard to arm.How Do I Disarm My System?
Key Pad: Press Disarm followed by your PIN code.
Key Fob: Press Disarm.
(The siren will beep twice and flash.) Control panel: green disarm key, enter the pin code, tick App: Swipe down on the alarm dashboard to disarm.
How do I reset the Key Pad PIN code?
Please ensure that the tamper is disabled before you open the Key Pad, as per your manual. Then follow the below procedure:
Press the top left red (panic button A) and enter your pincode. Then press the top right red Panic button B and enter your pincode. Then press the arm button and press the green disarm key twice.
How many accessories can I add to my alarm?
You can add a maximum of 20 devices to the H.S.A Systems.
How often will I have to change the batteries in my alarm system?
What is the maximum movement detection range of a PIR?
The PIRs will respond to movement of up to 12 metres away and 110 degrees when placed in the corner of a room, movement is detected from floor to ceiling.
Troubleshooting
Why can't I see the Siren (BX) in the devices on the app?
With this system, the siren pairing procedure is a little different and once completed- the siren will not show on your device list like the rest of your accessories do. I have included a full breakdown of the siren pairing procedure for your system below-
· In the external siren turn all the dip-switches to off and turn the siren off
· Leave the siren off for 10 seconds
· After 10 seconds turn the siren on and it should chirp
· Press and hold the learn button on the hub until the solid green LED turns to flashing green (usually within 5 seconds)
· Press the learn button in the siren for 1 second and the siren should chirp
· Press the learn button on the black hub for 1 second and the siren should chirp
· Press the learn button in the siren for 1 second and the siren should chirp
· Press and hold the learn button on the black hub until the flashing green LED turns back to solid green
· The siren is now linked to the system as a device you can mount it and test – please note it will not show in in your device list as a connected device.There are no lights on my Door Contact / Key Pad after I have changed the batteries
Please ensure the battery is inserted in the correct manner, see images below:
Why does the Siren make additional beeps on disarming?
This is because the Siren has low batteries. Change batteries with new alkaline replacements.Why does my alarm keep triggering for no reason?
The siren tamper may not be fully depressed. Please check that the siren tamper switch/spring is depressed to its fullest. Some packing may be required if the siren is mounted on an uneven surface.
Please check that the siren tamper switch/spring Is depressed to its fullest. Some packing may be required if the siren is mounted on an uneven surface.
Should the Red light flash on my PIR?
The Red light will flash on initialisation when the battery tab is removed, otherwise, it should not.My PIR is not responding when I arm the system?
The PIR goes into sleep mode for two minutes. Please vacate the area covered by the PIR for a full 2 minutes before testing.