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FAQ
What is a Yale Wi-Fi Bridge?
Yale Wi-Fi Bridges are an accessory that seamlessly combines with a Yale Home compatible Smart Lock to offer an intelligent, secure way to lock or unlock your door when you're away from home.What is the difference between the Yale Wifi Connect Bridge and the Yale ConnectX?
Below you will find the key differences:
Yale ConnectX:
- Connect up to 4 Yale Smart Locks.
- Power consumption is 24% less compared to the Yale Connect WiFi bridge.
Yale Connect Bridge
- Connect 1 Yale Smart Lock
How does a Yale Wi-Fi Bridge work?
Yale Wi-Fi Bridges plug into any power outlet near your Yale Smart Lock and uses your home's Wi-Fi and Internet connection to control your Yale Smart Lock. With a Yale Wi-Fi Bridge, you can unlock or lock your door for guests, check your lock's status and receive instant notifications from anywhere through the Yale Home App.
How many Yale Smart Locks can one Yale Wi-Fi Bridge device control?
This is dependent on the model of Yale Wi-Fi bridge that you have:
- The Yale Connect Wi-Fi bridge allows one smart lock to be controlled and connected at a time
- The Yale ConnectX allows up to 4 smart locks to be controlled and connected at a time.
Do I need to own a Yale Smart Lock to use Yale Yale Wi-Fi Bridges?
Yes. Yale Wi-Fi Bridges are designed to work with Yale Home enabled Smart Locks
How to set-up a Yale Connect Wi-Fi Bridge
This question has its own page. Click here to read full answer.
How to set-up a Yale ConnectX for the first time?
Setting up the Yale ConnectX for the first time
1. If you have not previously onboarded the Yale ConnectX bridge, to begin the onboarding process, in the Yale Home app home screen menu, select set up a device.
2. Scan the back of the ConnectX with the QR scanner to begin the set-up flow.
3. Follow the onboarding steps in the Yale Home app.
4. The lock should now be successfully paired to the Yale ConnectX WiFi bridge.
Adding your ConnectX to additional locks in your house
1. If you have added the Yale ConnectX to one Yale Smart Lock and want to add more, go into the general settings page in Yale Home app by selecting the small gear icon.
2. Now go into the Lock settings of a compatible lock you would like to configure to the Yale ConnectX. (This lock will not show a bridge next it)
3. Scroll down to the section, Utilities and click on connect to a Wi-Fi network.4. Click connect to an existing bridge.5. The ConnectX serial number will be shown on the screen, select the serial number of the ConnectX that you want to configure.6. Press continue, the ConnectX should now be successfully configured to the Yale Smart lock.How to set-up a Yale ConnectX for the first time?
Setting up the Yale ConnectX for the first time
1. If you have not previously onboarded the Yale ConnectX bridge, to begin the onboarding process, in the Yale Home app home screen menu, select set up a device.
2. Scan the back of the ConnectX with the QR scanner to begin the set-up flow.
3. Follow the onboarding steps in the Yale Home app.
4. The lock should now be successfully paired to the Yale ConnectX WiFi bridge.
Adding your ConnectX to additional locks in your house
1. If you have added the Yale ConnectX to one Yale Smart Lock and want to add more, go into the general settings page in Yale Home app by selecting the small gear icon.
2. Now go into the Lock settings of a compatible lock you would like to configure to the Yale ConnectX. (This lock will not show a bridge next it)
3. Scroll down to the section, Utilities and click on connect to a Wi-Fi network.4. Click connect to an existing bridge.5. The ConnectX serial number will be shown on the screen, select the serial number of the ConnectX that you want to configure.6. Press continue, the ConnectX should now be successfully configured to the Yale Smart lock.How to disconnect a Yale Smart Lock from a Yale Connect Bridge and Connect to a Yale ConnectX?
If your Yale Smart Lock is already configured to a Yale Connect WiFi Bridge and you want to configure it to a Yale ConnectX, you must first dissociate the Yale Connect Wi-Fi Bridge.
1. Go into the general settings page in Yale Home app by selecting the small gear icon.
2. Go into the settings page for the Connect Bridge that you want to disconnect.
3. Scroll down to the section, Utilities and click on disconnect device.
4. Follow the steps to disconnect the current Yale WiFi bridge
5. Once the previous Yale Wi-Fi bridge is removed, now go into the lock settings menu.
6. Scroll down to the section, Utilities and click on connect to a Wi-Fi network
7. Click connect to an existing bridge (or Set up a new Wi-Fi bridge if the Yale ConnectX has not been set yet)
8. The ConnectX serial number will be shown on the screen, select the serial number of the ConnectX that you want to configure.
9. Press continue, The ConnectX should now be successfully configured to the Yale Smart lock.
How to identify a Physical Yale Wi-Fi Bridge model?
The difference between The Yale Connect Wi-Fi bridge and the Yale ConnectX bridge can be found at the bottom of the device. The product name will show as:
- Yale Connect
- Yale ConnectX