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Support for Yale Value Safes
In our download center you can download manuals and other important documents that concern our products.
Getting Started
How do I install my Value Safe?
Please refer to the installation instructions included with your product. You can view the manual here.
Support for Getting Started
Troubleshooting
What happens if I lock my keys in the safe or lose my keys?
Replacement keys can be ordered via your local Yale store online. Please write in the number of your key e.g. for the model Y-MS, the key number can be found by removing the key cover plate and the code is either six digits, begins with a ‘J’ or a ‘G’.
Where can I find the code to get new keys ordered?
The code may be found in several locations: For the model Y-MS, the key number can be found by removing the key cover plate and the code is either six digits or has the prefix ‘J’ or a ‘G’. For the ‘Y-SV’ model of safe, there will be a three or four digit code, stamped on to the cylinder (hidden under the yellow Yale cover plate).
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FAQ
What if I forget my passcode?
The safe can be opened with the supplied keys. Once opened, the code can be reset.
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How will I know my value safe batteries need changing?
Value safes - When entering a code, the red light will flash indicating that the batteries are low.
Guest safes – When entering a code, ‘Lo- bAT’ will display on the screen.
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