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Support for Yale Fire Safes
In our download center you can download manuals and other important documents that concern our products.
Getting Started
How do I install my Fire Safe?
Please refer to the installation manual included with your product which you also can find in our Download Center, the Safe can be secured to the Floor using the bolts provided. We recommend securing into brick or concrete to fix securely.
We have a useful video on our YouTube channel, view here.
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Can I wall or floor-mount this safe?
This safe can only be floor mounted due to the fireproof material inside.
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How do I set the PIN code on my Fire Safe?
Press the programming button inside the safe, near the battery compartment. Type in your new code which can be between 4-12 digits. Then, press the programming button to complete.
FAQ
I can’t access my safe as the batteries have gone flat
The Fire Safe has a manual override method, in order to gain access in cases such as this you first need to apply a +9V battery to the two terminals located underneath the dial. Click the link below to read how to do this.
The keypad flashes 3, 2, 1. What does this mean?
You have been locked out due to entering an incorrect PIN code. Please wait until the three-minute countdown has expired and then re-enter the correct PIN code. If the batteries are flat, then you would need to hold the +9V battery on to the terminals whilst the display counts down from 3,2,1.
To Product Support
How do I set the PIN code on my Fire Safe?
Press the programming button inside the safe, near the battery compartment. Type in your new code which can be between 4-12 digits. Then, press the programming button to complete.
Is it possible to secure the safe to the wall?
This safe can only be floor-mounted due to the fire-protective material inside.
To Product Support