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Support for EF Alarm Kit 2

Here you can find all the FAQ's for support with your EF Alarm Kit 2

Getting Started

  • How Do I Install an EF Kit 2-Telecommunicating Alarm

    https://www.youtube.com/watch?v=aQRIyO8RN2g

  • How do I change the Key Pad PIN?

    1. Enter setting mode: Press the Panic Button A, followed by entering the current PIN (factory default code is 0000)
      (The LED will now flash continuously.)
    2. Press Panic Button B.
    3. Enter new 4-digit PIN.
    4. Press Arm button to confirm.
    5. Exit setting mode: Press Disarm twice to quit the changing code process, or wait for 5 minutes for the Key Pad to quit test mode automatically.
      (The LED will now stop flashing.)

    Step 1

    Enter setting mode: Press the Panic Button A, followed by entering the current PIN code (factory default code is 0000).

    How to reset pin code on EF kits.

    Step 2

    4. Press Arm button to confirm.

    Step of visual instructions showing how to reset / change the pin code on the EF kit.

    Step 3

    The LED will now flash continuously.) 2. Press Panic Button B. 3. Enter new 4-digit PIN code.

    Visual instructions showing how to reset pin code on EF Kit pad.

    Step 4

    5. Exit setting mode: Press Disarm twice to quit the changing code process, or wait for 5 minutes for the Key Pad to quit test mode automatically. (The LED will now stop flashing.)

    Last step, showing how to change the pin code on the EF Kit alarm.

  • How do I arm my system?

    Key Pad/Key Fob: Press arm
    Control Panel: Press arm

    Step 1

    On the Key Pad: Press Arm

    Step 1 - How to arm an Easy Fit Kit System - Yale.

    Step 2

    On the Key Fob: Press Arm

    Step 2 - How to arm an Easy Fit Kit System - Yale.

    Step 3

    On the Control Panel: Press Arm

    Step 3 - How to arm an Easy Fit Kit System - Yale.

  • How do I disarm my system?

    Key Pad: Press Disarm followed by your PIN.
    Key Fob: Press Disarm.
    (The siren will beep twice and flash.)
    Control panel: Light panel up, green disarm key, enter code, tick.

    Step 1

    On the Key Pad: Press Disarm followed by your PIN code.

    Step 1- on how to disarm an Easy Fit Kit - Yale.

    Step 2

    On the Key Fob: Press Disarm. (The siren will beep twice and flash.)

    Step 2 - on how to disarm an Easy Fit Kit - Yale.

    Step 3

    On the Control panel, Light panel up, green disarm key, enter pin code, tick

    Step 3 - on how to disarm an Easy Fit Kit - Yale.

  • For what period of time is the Yale alarm warranty valid for?

    The warranty is covered by the retailer, normally for 2 years.

  • What is the maximum movement detection range of a PIR?

    The PIRs will respond to movement of up to 12 metres away and 110 degrees when placed in the corner of a room, movement is detected from floor to ceiling.

    Image of PIR showing the maximum range of a PIR.

Basic Functionality

  • How to remove devices from my Telecommunicating Alarm?

    1. Light the panel up with the flat of your hand
    2. Press the blue menu button
    3. Enter your PIN
    4. Press tick
    5. Scroll down to devices and press tick
    6. Press tick on remove device
    7. Press tick on the device you wish to remove

    Step 1

    First, light the panel up with the flat of your hand.

    Step 2

    Press the blue menu button and enter your pin code and press tick.

    Step 3

    Scroll down to devices and press tick.

    Step 4

    Press tick on remove device.

    Step 6

    Press tick on the device you wish to remove.

  • How do I change my siren batteries for my Telecommunicating Alarm?

    Please see images below for instructions and information:

    Step 1

    Light the panel up with the flat of your hand.

    Image showing how to change the batteries on an EF kit 2 Alarm.

    Step 2

    Press the blue menu button enter your pin code and press tick.

    Image showing how to change the batteries on an EF kit 2 Alarm.

    Step 3

    Scroll down to devices and press tick.

    Image showing how to change the batteries on an EF kit 2 Alarm.

    Step 4

    Scroll down to programme siren and press tick.

    Image showing how to change the batteries on an EF kit 2 Alarm.

    Step 5

    Then scroll down until it says siren tamper off and press tick.

    Image showing how to change the batteries on an EF kit 2 Alarm.

    Step 6

    Then it will say “transmitting programming code” then you have 1 hour to change the batteries.

    Image showing how to change the batteries on an EF kit 2 Alarm.

  • How do I change the batteries on my Telecommunicating Alarm?

    Go into your programme menu (blue menu button, then enter your PIN followed by the tick key), to prevent an alarm activation. Then continue to change the batteries.

    Step 2 - Image showing why there are no lights on my Door Contact / Keypad after I have changed the batteries

    Step 3

    Go into your programme menu (blue menu button, then enter your pin code followed by the tick key), to prevent an alarm activation. Then continue to change the batteries.

    Step 1 - Image showing why there are no lights on my Door Contact / Keypad after I have changed the batteries

  • How do I part arm my Telecommunicating Alarm using the Key Pad?

    Please see the image below for instructions and information:

    Press the part-arm button highlighted below in red

  • Can I extend my entry and exit time on my Telecommunicating Alarm Kit?

    Yes, this is done in the advanced settings menu on the control panel

  • There are no lights on my Door Contact / Keypad after I have changed the batteries

    Please ensure the battery is inserted in the correct manner, see the picture below.

    Step 1

    Go into your programme menu (blue menu button, then enter your pin code followed by the tick key), to prevent an alarm activation. Then continue to change the batteries.

    Step 1 - Image showing why there are no lights on my Door Contact / Keypad after I have changed the batteries
    Step 2 - Image showing why there are no lights on my Door Contact / Keypad after I have changed the batteries

  • How do I reset the Key Pad PIN?

    Please ensure that the tamper is disabled before you open the Key Pad, as per your manual. Then follow the instructions below:

    1. Open the cover and remove the battery.
    2. Re-insert with the number “3” key pressed (taking care 3 is held down).
    3. The Key Pad will go back to the “0000” Key Pad PIN.

    Step 1

    Ensure that the tamper is disabled before you open the Key Pad, as per your manual.

    Step 1 - showing how to reset the Key Pad PIN code

    Step 2

    Open cover and remove battery

    Step 2 - showing how to reset the Key Pad PIN code

    Step 3

    Re-insert with the number “3” key pressed (taking care 3 is held down). The Key Pad will go back to the “0000” Key Pad code.

    Step 3 - showing how to reset the Key Pad PIN code

  • How many accessories can I add to my alarm?

    You can add a maximum of 20 devices to the Easy Fit Systems.

  • What accessories can I add to my EF KIT System?

    See image below for more information:

    Image displaying the various accessories that work with the EF Kit.

  • How often will I have to change the batteries in my alarm system?

    This depends on how frequently the door is used, you may be required to change batteries every 6 months.

  • How do I reset the date / time on the control panel?

    See image for instructions:

    Step 1

    Light the panel up with the flat of your hand.

    Images showing how to change the date and time on the control panel of the EF Kit 2.

    Step 2

    Press the blue menu button enter your pin code and press tick.

    Images showing how to change the date and time on the control panel of the EF Kit 2.

    Step 3

    Then scroll down to advanced settings.

    Images showing how to change the date and time on the control panel of the EF Kit 2.

    Step 4

    Then scroll right to the bottom of that menu to time and press tick.

    Images showing how to change the date and time on the control panel of the EF Kit 2.

    Step 5

    It’s a 24-hour clock, use the up and down arrows to change the time, then press tick when you’ve entered the hour and it will take you onto the minutes use the up and down arrows again and press tick again.

    Images showing how to change the date and time on the control panel of the EF Kit 2.

    Step 6

    The move down to date and follow the same procedure using the up and down arrows.

    Images showing how to change the date and time on the control panel of the EF Kit 2.

    Step 7

    Images showing how to change the date and time on the control panel of the EF Kit 2.

    Step 8

    Images showing how to change the date and time on the control panel of the EF Kit 2.

  • How do I dial in or test the dialler function on my control panel?

    Dial out test:

    1. To test the dial-out feature ensure the control unit is plugged into the landline (This must be a paid for landline connection).
    2. Press PR button or the button with the 3 lines, enter your PIN, press tick.
    3. Scroll down to tel settings and press tick.
    4. Scroll down to test report press tick.
    5. Tick on the number you want a test call to go to (one of up to 3 you have added).
    6. You can cancel this by pressing the backspace button.

    Dial in test:

    • Call the landline number
    • Hang up on the first ring
    • Wait 5/10 seconds
    • Call back
    • The control unit will answer
    • Enter your PIN within 3 seconds
    • You will hear a long beep
    • Now you can do the following functions
      • Press 2 to arm
      • Press 3 to disarm
      • Press 5 to check if armed /Part armed or disarmed (Long single beep for armed, 3 beeps for part armed, 2 beeps for disarmed)
      • Press 7 turn the siren on
      • Press 8 turn the siren off
      • Press 9 to disconnect the call

  • How do I perform a factory reset on the EF Kit 2?

    Please see images below for instructions:

    Step 1

    Remove the mains power and turn the backup battery off, then re-connect the power whilst pressing the arrow up key on the control panel.

    Images displaying how to perform a factory reset.

    Step 2

    A long beep will be heard, and the screen will say enter code.

    Images displaying how to perform a factory reset.

    Step 3

    Release the arrow up, press the arrow up and then arrow down, arrow up and arrow down, arrow up and arrow down and arrow up arrow down. Then press the tick key, followed by the top right-hand side circle arrow, you are now back to factory settings.

    Images displaying how to perform a factory reset.

  • How long will the siren sound for when triggered?

    As a default it is 3 minutes, you can amend this in the advanced setting in your programme menu.

  • The display keeps reverting back to time & date, when I have armed the system

    This is a security feature of the system.

  • What is the maximum movement detection range of a PIR?

    The PIRs will respond to movement of up to 12 metres away and 110 degrees when placed in the corner of a room, movement is detected from floor to ceiling.

    Image of PIR showing the maximum range of a PIR.

Troubleshooting

  • I have forgotten my PIN

    If the Key Pad code is accidentally forgotten, the Key Pad can be reset to factory default (0000) using the following steps:

    1. Unscrew the two Key Pad case screws and remove Key Pad back cover (please disable tamper first.)
    2. Locate and remove the battery.
    3. Press the number 4 key at the same time as reinserting the battery.
    4. Screw the Key Pad case together and re-learn the Key Pad into the system using the steps described above in this section.

  • How do I clear the fault log, warning triangle or warning beep on the control panel?

    Please follow the instructions below for more information:

    Step 1

    Light the panel up with the flat of your hand.

    Step 2

    Press the blue menu button and enter your pincode, then press the tick – bottom right button by the screen.

    Step 3

    Then the screen will show “program menu, make a selection” briefly, then “fault log” should appear – press the tick button to go into the fault log, the screen will then tell you what the fault is.

    Step 4

    The most common fault messages will be low battery or tamper – check that the spring is depressed on the device. If the message includes DC this is a door contact, if it includes IR this is a PIR, BX is the siren, RC is the keypad or key fob however these will not apply if you have renamed the devices i.e. lounge (if you are unsure of where your devices are located please follow the walk test). If you are unable to change the batteries at this time, please light the panel up with the flat of your hand, press the blue menu button and enter your pincode, then press the tick. Scroll down to advanced settings and press tick – image, then scroll down again until you see warning beep and press tick, then make sure you tick warning beep off which will stop the beep but will not clear the fault.

  • How do I change the batteries on my Telecommunicating Alarm?

    Go into your programme menu (blue menu button, then enter your PIN followed by the tick key), to prevent an alarm activation. Then continue to change the batteries.

    Step 2 - Image showing why there are no lights on my Door Contact / Keypad after I have changed the batteries

    Step 3

    Go into your programme menu (blue menu button, then enter your pin code followed by the tick key), to prevent an alarm activation. Then continue to change the batteries.

    Step 1 - Image showing why there are no lights on my Door Contact / Keypad after I have changed the batteries

  • Why does the Siren make an interrupted tone when sounding an alarm?

    This is because the Siren has low batteries. Change batteries with new alkaline replacements. 

  • How do I reset the Key Pad PIN?

    Please ensure that the tamper is disabled before you open the Key Pad, as per your manual. Then follow the instructions below:

    1. Open the cover and remove the battery.
    2. Re-insert with the number “3” key pressed (taking care 3 is held down).
    3. The Key Pad will go back to the “0000” Key Pad PIN.

    Step 1

    Ensure that the tamper is disabled before you open the Key Pad, as per your manual.

    Step 1 - showing how to reset the Key Pad PIN code

    Step 2

    Open cover and remove battery

    Step 2 - showing how to reset the Key Pad PIN code

    Step 3

    Re-insert with the number “3” key pressed (taking care 3 is held down). The Key Pad will go back to the “0000” Key Pad code.

    Step 3 - showing how to reset the Key Pad PIN code

  • How do I reset the Key Pad PIN?

    Please ensure that the tamper is disabled before you open the Key Pad, as per your manual. Then follow the instructions below:

    1. Open the cover and remove the battery.
    2. Re-insert with the number “3” key pressed (taking care 3 is held down).
    3. The Key Pad will go back to the “0000” Key Pad PIN.

    Step 1

    Ensure that the tamper is disabled before you open the Key Pad, as per your manual.

    Step 1 - showing how to reset the Key Pad PIN code

    Step 2

    Open cover and remove battery

    Step 2 - showing how to reset the Key Pad PIN code

    Step 3

    Re-insert with the number “3” key pressed (taking care 3 is held down). The Key Pad will go back to the “0000” Key Pad code.

    Step 3 - showing how to reset the Key Pad PIN code

  • Should the Red light flash on my PIR?

    The Red light will flash on initialisation when the battery tab is removed, otherwise, it should not.

  • My Alarm panel is displaying ‘Alarm Alarm Alarm’ on my display

    Please see image below for instructions and information:

    Step 1

    Press the green (disarm button) and enter your pincode.

    Step 2

    Press tick until it says "alarm off".

  • My Alarm goes off as soon as I open the door

    Any device that is triggered when you open the door needs to be set to entry. This can be checked or changed in the edit devices menu.

  • My Key Fob is not disarming the system

    This default setting is that the Key Fob will only disarm when the entry countdown has been triggered.
    This can be changed in the programme menu, so you can disarm from outside the property.

  • The display keeps reverting back to time & date, when I have armed the system

    This is a security feature of the system.

  • Why is the LED flashing on my Key Pad when any key is pressed?

    This is because the batteries are low. Please see instructions on how to change the batteries. 

    Step 1

    Press button A on the keypad and insert your pin code

    Step 1 - showing how to change the batteries on an EF Kit 1

    Step 2

    Then press button A again, followed by the number 2 - This disables the siren tamper

    Step 2 - showing how to change the batteries on an EF Kit 1

    Step 3

    You have 1 hour to change the batteries. You cannot arm or disarm it during this hour unless you turn the tamper back on.

    Step 3 - showing how to change the batteries on an EF Kit 1

    Step 4

    To turn the arm or disarm back on, press the button A then enter your pin code

    Step 4 - showing how to change the batteries on an EF Kit 1

    Step 5

    Press button A followed by number 3

    Step 5 - showing how to change the batteries on an EF Kit 1

    Step 6

    Then disarm twice

    Step 6 - showing how to change the batteries on an EF Kit 1

  • Why does my alarm keep triggering for no reason?

    The siren tamper may not be fully depressed. Please check that the siren tamper switch/spring is depressed to its fullest. Some packing may be required if the siren is mounted on an uneven surface.

    Please check that the siren tamper switch/spring Is depressed to its fullest. Some packing may be required if the siren is mounted on an uneven surface.

    Image of Siren Tamper.

  • My PIR is not responding when I arm the system?

    The PIR goes into sleep mode for two minutes. Please vacate the area covered by the PIR for a full 2 minutes before testing.

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